Refund policy

 

🖤 Return Policy

We accept returns on eligible items within 14 days of delivery.

To be eligible for a return:

  • The item must be unused, unworn, and in original packaging

  • Tags must still be attached

  • Proof of purchase is required

How to Start a Return:

Email us at hello@myriadproduction.com with your order number and reason for return. We’ll get back to you with next steps.

Important Notes:

  • Returns are not accepted for limited-edition items, collaborations, or sale items unless they arrive damaged or incorrect.

  • Return shipping costs are the responsibility of the customer.

  • Refunds will be issued to the original payment method once the item is inspected and approved.

 

Myriad Brand Management – Refund Policy

At Myriad Brand Management, we take pride in delivering high-quality products and services. Due to the bespoke and often made-to-order nature of our work, all sales are considered final. However, we are committed to ensuring client satisfaction and will assess refund or exchange requests on a case-by-case basis under the following conditions:

  1. Products:

    • Refunds or replacements are only available for items that are defective or damaged upon arrival.

    • Claims must be submitted within 7 days of receipt, with photo evidence of the issue.

  2. Services:

    • Deposits and service fees are non-refundable once work has commenced.

    • If a project is cancelled prior to initiation, partial refunds may be issued at our discretion.

  3. Custom Orders:

    • Custom merchandise, cosmetics, fragrances, and alcohol products are non-refundable unless faulty.

    • We do not accept returns for change of mind.

  4. Refund Process:

    • Approved refunds will be processed within 7–10 business days.

    • Refunds are issued to the original payment method only.

If you believe you are eligible for a refund or have questions about your order, please contact us at support@myriadproduction.com.